Home Inspections Made Easy with Our HQS Checklist

At Threshold, we understand that the leasing process can feel overwhelming, especially when it comes to meeting our Housing Quality Standards (HQS) inspection requirements. As part of the Threshold program, all properties must pass an HQS inspection within 30 days prior to move-in. These inspections not only ensure that rental units are safe, sanitary, and suitable for occupancy, they also help protect your assets by documenting the condition and amenities of the unit.

To make the process easier, we provide property owners and operators with an HQS Tip Sheet, included in the Landlord Packet. This checklist helps landlords identify and address common issues before the official inspection, reducing the likelihood of delays and ensuring a smooth leasing process. In this guide, we’ll walk you through the importance of HQS inspections and how to prepare your property using the checklist.

Why HQS Inspections Matter

HQS inspections serve a crucial role in maintaining housing quality and ensuring that all residents have a safe and habitable living environment. These inspections are required for any property participating in housing programs like Threshold, helping to protect both tenants and landlords by identifying potential hazards before move-in. With thorough documentation, HQS inspections also serve as proof to the condition of a unit, helping to protect owners and operators should the tenancy run into difficulties.

Common reasons properties fail HQS inspections include:

• Electrical hazards, such as exposed wiring or non-functional outlets.
• Plumbing issues, including leaks, non-working toilets, or insufficient hot water.
• Structural concerns, like damaged flooring or faulty doors and windows.
• Safety risks, such as missing smoke detectors or broken locks.

By preparing in advance and using the HQS checklist, property owners can address these issues before the inspection, ensuring a faster approval process and reducing the need for re-inspections.

Preparing for an HQS Inspection

To ensure a smooth and successful HQS inspection, we recommend that property owners conduct a self-inspection before the official review. This proactive approach helps identify and address any issues in advance, reducing the likelihood of delays or re-inspections.

Here are key steps to take when preparing for an HQS inspection:

• Conduct a Pre-Inspection Walkthrough – Use the HQS Tip Sheet provided in the Landlord Packet as a guide. Walk through the unit and check for common problem areas such as leaks, faulty electrical outlets, or damaged flooring.
• Ensure Utilities Are Turned On – The inspector will need to test appliances, plumbing, heating, and cooling systems. Be sure that electricity, gas, and water are all active before the scheduled inspection.
• Check for Basic Safety Features – Smoke detectors must be installed and functional in required areas. Windows and doors should lock securely, and there should be no exposed electrical wiring.
• Schedule and Communicate – The Housing Specialist assigned to the property will coordinate with the Inspections Department to schedule the official inspection. If needed, property owners can request a call 30 minutes before the inspector arrives. For rescheduling or questions, the Inspection Department can be reached at inspectiondepartment@hominc.com.

Taking these steps in advance will help ensure that the unit is move-in ready, making the inspection process faster and more efficient.

HQS Checklist: Room-by-Room Guide

To help property owners and operators prepare for a successful HQS inspection, we’ve broken down the checklist by room. Each section highlights key areas inspectors evaluate and common issues to address before the official review.

Kitchen

The kitchen must be clean, functional, and free of hazards. Inspectors will check for:

• Refrigerator and Freezer – Ensure they are sanitized and set to the correct temperatures (37°F for the fridge, 0°F for the freezer).
• Range and Oven – The stovetop, oven, hood vent, and grease filter (if applicable) must be clean and fully functional. All knobs, oven racks and drip pans (if applicable) should be in place.
• Garbage Disposal – If present, it must operate correctly without jams or leaks.
• Electrical Outlets – Any outlets within three feet of a water source must be GFCI (Ground Fault Circuit Interrupter) protected and in working condition.
• Countertops and Cabinets – There should be adequate counter space for meal preparation, and all cabinets should be securely mounted with doors that open and close properly.

Bathroom

A functioning and sanitary bathroom is essential for passing an HQS inspection. Key items to check include:

• Toilet – Must flush properly and be securely mounted with no leaks.
• Exhaust Ventilation – Either an exhaust fan or an openable window is required for proper air circulation.
• Shower and Tub – Inspect for leaks, rust, mildew, or chipping. Ensure the drain is secure, and a plug and secondary drain cap are available.
• Sink and Plumbing – No dripping or leaking faucets.
• Electrical Outlets – Like in the kitchen, all outlets near water sources must be GFCI protected and operational.
• Bathroom Door – It must fully close and have a functioning lock for privacy.

By addressing these common issues before the HQS inspection, property owners can help streamline the approval process and prevent delays in tenant move-in.

Front/Living Room

The living space should be safe, functional, and free of hazards. Inspectors will check for:

• Front Door Security – The front door must open, close, and lock properly. It should have:

1. Weather stripping, door sweep, and threshold intact.
2. A functional deadbolt and door jamb in good condition.

• Smoke Detectors – All required smoke detectors must be installed and functioning.
• Flooring Condition – Carpeting, vinyl, or other flooring should be intact, with no lifted or damaged areas that could create a tripping hazard. Tile flooring should not have significant cracking or lifting, which can pose physical danger to a resident.
• Electrical and Lighting – All light fixtures, switches, and outlets must have secure, defect-free covers.
• Windows – At least one window is required in the living room, and if designed to open, it must function properly. Picture windows are acceptable.

Bedrooms

Every bedroom must meet specific safety and functionality standards. Key inspection points include:

• Electrical Outlets and Lighting – Each bedroom must have either:

1. One permanent light fixture and one outlet, or
2. Two working outlets.

• Windows – Bedrooms must have at least one openable window with a lock or a skylight. Thumb locks are acceptable.
• Window Condition – Windows should be free of cracks or damage that could pose a safety risk.
• Security Bars – If present, security bars must have a quick-release mechanism for emergency exit.

Exterior

The exterior of the property must be safe and well-maintained. Inspectors will review:

• Exterior Door Lighting – All exterior doors must have functional egress lighting.
• Walkways and Yard – Pathways must be free of tripping hazards. Inspectors will look for overgrown grass, debris, or uneven surfaces.
• Structural Integrity – Cracks in the foundation, stem wall, or exterior walls can lead to inspection failures.
• Paint Condition – There should be no peeling or chipping paint, particularly on older homes where lead paint could be a concern.
• Fences and Gates – If present, fences and gates must be intact and fully operational.

By ensuring these areas meet HQS standards, property owners can increase their chances of passing the first inspection, reducing delays and allowing tenants to move in more quickly.

HVAC

Properly functioning HVAC systems are essential for maintaining a comfortable living environment and ensuring tenant safety. Inspectors will evaluate your heating and cooling systems to confirm they meet HQS standards. Here’s what to check:

• Air Conditioning and Heating – Make sure both the AC and heating systems are in good working condition. If your property uses a swamp cooler, it must maintain a temperature of 86°F or lower to pass. For central air systems, the temperature should be 82°F or lower.
• Air Filters – Ensure air filters are installed and clean. Clogged or dirty filters can impair system performance, potentially failing the inspection.
• System Functionality – Test the AC and heating units to confirm they respond appropriately and maintain the desired temperature. The systems should be able to efficiently heat and cool the space.

Plumbing

A functional plumbing system is critical for tenant safety and convenience. During the HQS inspection, the plumbing system will be closely evaluated. To ensure everything is in order, here’s what to check:

• Water Heater – Ensure the water heater is properly installed, with a discharge line (TPR valve) in place to prevent pressure buildup and potential hazards.
• Leaks and Drips – Check all water sources in the unit, including sinks, showers, toilets, and tubs, for any leaks or drips. Even small leaks can cause significant issues and may result in a failed inspection.
• Water Pressure – Verify that the water pressure is consistent and adequate for the needs of the property. Low or inconsistent water pressure can be a red flag during the inspection.
• Plumbing Fixtures – Ensure that all sinks, toilets, and plumbing fixtures are securely mounted, with no leaks around their base.

What to Do If Repairs are Needed

While conducting your self-inspection, you may come across items that need repair or replacement. Addressing these issues before the official HQS inspection is crucial for passing and moving forward with the leasing process. Here’s what to do if you find any repairs are needed:

Prioritize Safety Issues

Safety concerns, such as faulty smoke detectors, broken locks, exposed wiring, or plumbing leaks, should be addressed immediately. These issues are often non-negotiable and could result in a failed inspection. Make sure these are repaired first to ensure the property meets minimum safety standards.

Schedule Repairs Quickly

For any repairs or replacements that are needed, it’s important to schedule them as soon as possible. This could involve contacting contractors for electrical, plumbing, or HVAC issues. If you’re unsure who to contact, Threshold can offer advice or referrals, though the responsibility for making repairs lies with the property owner.

Check for Compliance

Once repairs are made, double-check that the property meets the HQS standards. For example, make sure all outlets surrounding water sources are GFCI-protected, water heaters are properly installed, and that doors and windows open and close securely. If possible, have a second set of eyes inspect the property to ensure no issues were overlooked.

Contact the Inspection Department

If you have completed the necessary repairs and the unit is ready for inspection, contact the Inspection Department at inspectiondepartment@hominc.com to confirm the inspection appointment. If repairs take longer than expected or if you need to reschedule, reach out as soon as possible to avoid delays.

Rescheduling the Inspection

If a repair is not completed in time for the scheduled inspection, it’s better to reschedule rather than risk failing the inspection. The Inspection Department will work with you to find a suitable time for re-inspection, helping to ensure everything is in order.

By being proactive about repairs and using the HQS checklist, you can minimize disruptions and ensure a smoother inspection process.

Protect Your Asset

Preparing for a Housing Quality Standards (HQS) inspection may seem like a daunting task, but with the right preparation, it can be straightforward and hassle-free. By following the comprehensive checklist provided by Threshold and conducting a self-inspection, property owners can identify and resolve common issues ahead of time, ensuring their property meets the required standards.

Remember, HQS inspections are essential to provide safe and habitable housing for tenants and to help protect your asset by recording its condition. By taking the necessary steps to prepare, you’ll not only ensure a smoother inspection process but also demonstrate your commitment to providing quality housing.

If you have any questions or need further assistance, don’t hesitate to reach out to Threshold’s Inspection Department at inspectiondepartment@hominc.com. We’re here to support you every step of the way!