FAQs
Threshold is not a voucher program, but it enhances and lies atop voucher or rental subsidy programs to make them stronger and work better for property owners and managers. Threshold is a new service designed specifically for property owners and managers and is tailored to provide comprehensive solutions that meet their needs, including risk mitigation, easy-to-use software, and financial and technical resources. It is not itself a program or housing intervention for clients of HOM.
Similar to a market tenant, owners and operators use the standard application, approval process, and tenant screening criteria normally used for that specific property. Threshold simply helps connect tenants with rental assistance to your vacancies.
Threshold operates a closed Internet Listing System (ILS) where you can list your properties and available units. Voucher holders and supportive service providers can search for currently available units by location, rent amount, program, and more. The Threshold team will assist you in the listing and updating process to ensure accurate, timely information in the system.
Padmission is just one of the tools we offer to property owners and managers to make your participation easy and seamless. To register, visit www.thresholdaz.com/padmission and click Sign Up Now.
Threshold has a full team of rental property experts to answer questions about payments, tenant concerns, contacting supportive services partners, filing damage claims, and any other inquiries you might have along the way. Call the 24-hour hotline at 602.507.6737 to speak to a Threshold team member today!
In the event of an emergency – as with any other tenant, we do not expect you to be social workers or crisis response experts. Please prioritize the health and safety of all community members by using your property’s standard crisis measures in the event of a health or safety emergency.
To submit a claim, simply complete the Damage Claim and Vacancy Loss Worksheet and submit it to HOM for approval and processing. Once you’ve requested risk mitigation protection funds, a member of our professional owner support team will be in touch shortly.
Threshold is a new service for all housing programs geared toward providing homes for those experiencing homelessness in Maricopa County. It is not just for those who are partners of HOM, although there will be many service providers within the Threshold network who use HOM to administer housing subsidy and related housing program operations. Like HOM, Threshold is building a community that is safe and healthy because everyone has a home. Threshold is operated by HOM, meaning it can rely on our unique housing and real estate expertise and role in the system.
Thank you for finding new folks who want to operate a profitable, well-maintained property while ensuring our communities have a home for everyone. Please fill out and submit the form on the Contact Us page to refer any potential owners or managers interested in joining the Threshold network.
Why Property Owners Prefer Threshold
“My first tenant became my permanent tenant, and the system worked well for us both.”
-Anonymous Property Owner | 4+ Years with Threshold/HOM, Inc.
“Amazing team and impressively high level of efficiency. The best agency I have ever worked with so far.”
-Frank R. | Property Owner
“Incredible service. Professional, courteous, efficient. Enables us to get veterans off the streets and into safe housing quickly.”
-Eli G. | Property Owner
“Always there when I need them. Threshold is my own personal support team.”
-Jessi N. | Property Owner
“Excellent services.”
-Anonymous Property Owner | 4+ Years with Threshold/HOM, Inc.
“Exceptionally kind and responsive. I can tell they have my best interests at heart.”
-Lorraine A. | Property Owner
“Great organization. Thanks!”
-Anonymous Property Owner | 3+ Years with Threshold/HOM, Inc.
